WellSpan Health

Central Monitoring Technician - York Hospital - Full-time - Days

Location: York Hospital, York, PA

Schedule: Full Time

Sign-On Bonus Eligible

Remote/Hybrid

Regular

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General Summary

Uses cardiac rhythm patient monitoring software and related electronic health record, monitors patient cardiac rhythms and/or oxygen saturation and escalates issues identified to direct care providers in a timely way, as appropriate. Ensures that there is a direct care provider connection in communication for cardiac rhythms of concern and engagement in requested action. Provides Central Monitoring to other care categories, as required

Work Schedule:

Full-time

6:45am-7:00pm, every third weekend and holiday requirement

Duties and Responsibilities

Monitors patient cardiac rhythms. Responds in a timely way to alarms and communicates/reports dysrhythmias promptly to nursing staff.

• Documents patient rhythm strips, and all event associated communications with highest quality.

• Maintains the telemetry log for each shift.

• Exercises professional levels of verbal and written. communications.

• Enters and/or retrieves data from established computer files using knowledge of various computer applications designed for functions such as patient management, , acuity, composer, etc..

• Serves as a knowledgeable resource for multiple applications (e.g., Epic, Epic workbench, etc.).

• Keeps current with system/application upgrades. Offers/provides assistance to others in navigating IS applications.

• Consults with appropriate clinical/nonclinical personnel to resolve issues.

• Communicates the patient electronic health record or other Central Monitoring Team forms in accordance with WSH policy/procedure and the Central Monitoring Team standard work, with reliable and high quality.

• Communicates changes in the patient's condition and other urgent information to the Central Monitoring Team Registered Nurse in a timely manner. Reports actual and potential problems concerning patients, families, staff and appropriate departments to the team members and the charge nurse/nurse manager.

• Communicates delay/difficulties in providing services or alteration of routine to the Central Monitoring Team Registered Nurse.

• Meets volume, timeliness and quality performance goals reliably.

Common Expectations:

• Demonstrates knowledge of the principles of cardiac rhythm dysrhythmias and oxygen saturation related monitoring, including continuous growth and development

• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable patient safety regulations and precautions; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

• Demonstrates interpersonal communication to enhance/maintain good relationships. Displays a positive attitude as demonstrated through verbal and non-verbal communication.

• Takes a proactive approach to solving problems or behaviors, and in continuous improvement.

• Demonstrates behavior consistent with System mission, vision, goals, objectives and patient care philosophy.

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Required for All Jobs:

• Performs other related duties as identified.

• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Frequently

• Reaching - Rarely

• Talking - Frequently

• Hearing - Frequently

• Repetitive Motions - Occasionally

• Eye/Hand/Foot Coordination - Occasionally

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Less than 1 year Relevant experience. Required

Licenses:

• Basic Life Support Upon Hire Required

• Certified Rhythm Analysis Technician Upon Hire Preferred

Courses and Training:

• Successful completion of EKG course. Upon Hire Required and

• Successful completion of rhythm recognition course. within 90 days Required

• Previous training in rhythm analysis and recognition training. Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Excellent communication/interpersonal skills.

• Advanced computer skills and ability to use various software applications in a windows environment.

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At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email atemployment@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.