WellSpan Health

Physical Therapist Assistant and Office Assistant- York (Outpatient Clinic)- Day/Evening

Location: York Hospital, Hanover, PA

Schedule: Full Time

Full time (80 hours biweekly)

Monday - Friday varied day/evening shifts

Weekend and holiday rotation

General Summary

Performs treatments and provides exercise instruction, demonstration and education for patients at an entry to intermediate skill level. Under general supervision, performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed. Assists therapists and/or therapist assistants in preparing patients for therapy, treating patients and gathering supplies.

Duties and Responsibilities

Essential Functions:

• Carries out a program of exercise and treatment for assigned patients, as determined by evaluation performed by the Physical Therapist.

• Assists the Physical Therapist during patient testing, evaluations and complex procedures according to the rules and regulations of the APTA and PPTA.

• Coordinates physical therapy activities in collaboration with the other members of the interdisciplinary team to facilitate achievement of established goals.

• Ensures compliance with regulations set forth by the regulatory agencies and state governing bodies.

• Conducts or participates in training medical and nursing personnel in physical therapy techniques and objectives.

• Utilizes safe patient handling techniques for all patient transfers, lifts and positioning.

• Complies with PA practice act related to communication with supervising Physical Therapist.

• Answers telephones, routes callers, takes messages and provides routine information to callers.

• Greets and registers patients in accordance with established policies and procedures.

• Schedules patient appointments within established parameters.

• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.

• Bills insurance carriers for appropriate payments.

• Contacts carriers to follow up on balances due.

• Maintains up-to-date patient accounts.

• Prepares and maintains records of patient charges.

• Creates medical records for new patients.

• Establishes and maintains files and records on an ongoing basis.

• Schedules meetings, training and other requirements for staff.

• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

• Prepares the treatment areas for patient care including: sets up, removes, cleans, appropriately stores, and organizes equipment and supplies including linens. Assists with monitoring of supply stock, informing front office when supplies are low.

• Monitor temperatures of applicable equipment per policy.

• Clean hydroculators, ice pack machines, and paraffin baths and document on cleaning logs

• Assists department in preparation for regulatory surveys, utilizing checklists to ensure compliance.

Common Expectations:

• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).

• Maintains patient record, as required by profession, with accurate documentation to support medical necessity and functional ability.

• Ensures the process design of established policies/procedures, objectives, quality management, safety, environment and infection control standards are utilized consistently.

• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

• Collaborates with other team members to create a culture of patient centeredness and clinical excellence.

• Acts as a role model in Red Rules compliance with a focus on hand hygiene and patient identifiers.

• Utilizes SBAR as a standard method of communication in all aspects of patient care.

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Required for All Jobs:

• Performs other related duties as identified.

• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Frequently

• Walking - Frequently

• Sitting - Occasionally

• Carrying/Lifting - Occasionally (50lbs)

• Pushing/Pulling - Occasionally (50lbs)

• Kneeling/Crouching - Occasionally

• Reaching - Occasionally

• Talking - Frequently

• Hearing - Frequently

• Repetitive Motions - Occasionally

• Eye/Hand/Foot Coordination - Occasionally

Working Environment:

• Occupational Hazards - Occasionally

• Bloodborne Pathogen - Exposure

Qualifications

Minimum Education:

• Associates Degree Required

Work Experience:

• Less than 1 year Relevant experience. Required

Licenses:

• Licensed Physical Therapist Assistant Upon Hire Required and

• Basic Life Support Upon Hire Required

Courses and Training:

• Graduate of an accredited physical therapist assistant program. Upon Hire Required

Benefits Offered:

• Comprehensive health benefits

• Flexible spending and health savings accounts

• Retirement savings plan

• Paid time off (PTO)

• Short-term disability

• Education assistance

• Financial education and support, including DailyPay

• Wellness and Wellbeing programs

• Caregiver support via Wellthy

• Childcare referral service via Wellthy

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At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email atcareers@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.